Answers, then a human.
Every answer we have, on one page — open, searchable, no login. When it isn't here, ask and we'll raise a ticket.
What is Lucilla?
Three things in one place. Step matches against friends or strangers — free for bragging rights, or staked in USDC when you want stakes. A journal you fill by talking, not typing. And creator earnings, if people pay for what you make.
Which phones is the app on?
Both. iOS on the App Store and Android on Google Play — both live.
Does Lucilla cost anything to use?
No. Free matches, the journal, groups and social all cost nothing. A paid match stakes your own USDC against someone else's — that money is yours and goes to whoever wins, minus the platform fee.
What does Lucilla take?
Two numbers, the same for everyone. Step matches: 5% of the pot, and only on a paid match, so a free match costs nothing at all. Creator earnings: you keep 90% of what people pay you for journal access, paid rooms, profile access, streams, videos and tips. There is no paid plan and nothing to upgrade to.
Is there a referral program?
Yes. Invite a friend and you take 4% of every match they play for six months.
What kinds of match can I play?
1v1 against a friend or a stranger, a squad against another squad, or a bracket with thousands of teams. Every mode runs free or paid — free is for bragging rights, paid is settled in USDC.
How does a paid match work?
Both sides stake the same amount in USDC. Whoever walks more steps over the match window takes the pot, and the result settles on-chain on Base. Free matches are always available alongside them.
How are steps verified?
Your watch is the source, not your phone. Lucilla reads step data through the device's own health API — Apple HealthKit, Fitbit, Garmin, Amazfit — and verifies it server-side. That is why shaking your phone, taping it to a fan, or handing it to your dog does nothing: the phone isn't the one counting.
Is this gambling?
No. Matches are decided by the steps you take — skill-based, with no chance element. Free matches are always available.
What is the couples tournament?
A paid single-elimination knockout for teams of two. Each round your team is drawn against one other couple, and the team score is the sum of both partners' wearable-verified steps for that round's window. Higher combined total advances. The field holds 4,096 teams and the pool is $655,360 when it fills — but you never have to beat 4,096 teams, only the one in front of you.
Which wearables count for paid matches?
Apple Watch, Fitbit, Google Pixel Watch, Samsung Galaxy Watch, Google Wear OS, Garmin and Amazfit. Samsung and Amazfit count for daily matches; hourly paid matches need Apple Watch, Fitbit, Pixel Watch, Wear OS or Garmin.
Do I need a wearable for a free match?
No. Phone step counts are accepted for free matches, where there is no money on the line. Paid matches need a wearable, because that is where money changes hands and a phone pedometer is too easy to fake.
When do my steps sync?
Within about an hour for intraday matches, and within 12 hours for daily ones. Settlement follows the sync, not the clock — so a result can land a little after the match window closes.
My steps haven't appeared. What now?
Open your watch's own app first. Lucilla reads what your device has already uploaded to its health service, so nothing arrives here until that upload does. Check Lucilla still has permission to read health data, then give it the sync window above. If the steps are still missing after that, open a support ticket with the match and the day.
Where does my money live?
In your own wallet on Base. Lucilla never takes custody of it — winnings and earnings are yours outright, not a balance we are holding for you.
What is USDC?
A dollar-denominated stablecoin issued by Circle: one USDC is one US dollar. Every payment on Lucilla — stakes, winnings, tips, creator earnings — is USDC on Base.
Is there a seed phrase to write down?
No. Your wallet is created and unlocked with a passkey — the Face ID, Touch ID or device unlock your phone already uses. The key never leaves your device, and there is no phrase to lose or to be tricked into typing somewhere.
Can I withdraw?
Yes. It is a normal wallet on Base, so you can send your USDC to any address — an exchange like Coinbase, or another wallet you control — whenever you want. Nothing has to stay inside Lucilla.
Do I need to hold a gas token?
No. Payments from your Lucilla wallet are sponsored, so staking a match or paying inside the app does not require you to keep a separate blockchain token on hand for fees.
How do I delete my account?
Use the deletion form at lucilla.app/delete-account. You get a confirmation email within 24 hours, then the account enters a 30-day grace period before permanent deletion.
What happens to the money in my wallet if I delete?
Move it first. Deleting the account permanently removes your access to the wallet, and Lucilla cannot recover funds from a deleted wallet. Withdraw your USDC to an external address, and let any active matches settle, before you submit the request.
What is deleted, and what is kept?
Deleted immediately: your profile, social posts, comments and chats, journal entries, step history and wearable sync data, push tokens, and login access. Kept in a locked retention store for as long as applicable law requires are wallet addresses, USDC transaction history and match records, and the name, email, phone and date of birth linked to them. They are permanently deleted when the retention period ends.
Can I delete only some of my data?
Yes, at lucilla.app/delete-data. Some things cannot be removed while the account is active or while the law requires them: match history, on-chain transactions, your wallet address, financial records the law requires us to keep, and anything tied to an unsettled match.
What about my transactions on the blockchain?
Transactions on Base are public and immutable, so the hashes stay there permanently. They carry no personally identifying information — they are anonymized records of value moving, not of who you are.
Not in the list? Ask.
It answers from what Lucilla actually does — matches, wearables, your wallet, the tournament, your account. When it can't, it opens a ticket with a number and emails you a copy.
Still stuck? Ask a person.
Ask the assistant above. If it can't answer, it raises a ticket with a number and we both get a copy by email. For a missing payout, the match and the day is usually all it takes, because every settlement is a public transaction. We reply within 48 hours.